Shaping emotional contagion in healthcare: The role of human resource practices and work harassment
Document Type
Journal Article
Publication Title
Personnel Review
Publisher
Emerald
School
School of Business and Law
RAS ID
36046
Abstract
© 2020, Emerald Publishing Limited. Purpose: This research examines the extent to which emotional contagions are shaped by human resource practices (HRPs) and work harassment and the influence of this on employee well-being and innovative behaviour. Design/methodology/approach: The authors examined a structural equation model, including two waves of survey data from 240 healthcare professionals to explore the statistical associations between the tested variables. Findings: The results do not show support for a significant relationship linking HRPs with work harassment. However, a significant positive effect linking HRPs, positive contagion, well-being and innovative behaviour was noted, in addition to a significant negative link from harassment on positive contagion, well-being and innovation behaviour. Originality/value: The research highlights the limited role that HRPs (alone) play in mitigating harassment and their deleterious effects. Notwithstanding, HRPs can have a positive role in shaping the positive contagions and subsequent positive effects on employee and work outcomes.
DOI
10.1108/PR-06-2020-0484
Access Rights
subscription content
Comments
Xerri, M. J., Brunetto, Y., Farr-Wharton, B., & Cully, A. (2021). Shaping emotional contagion in healthcare: The role of human resource practices and work harassment. Personnel Review, 50(7/8), 1665-1684. https://doi.org/10.1108/PR-06-2020-0484