Challenges of translating Rasmussen’s accimap into a usable, sustainable, and useful incident reporting system: End‑user attitudes following 12‑month implementation
Document Type
Journal Article
Publication Title
Cognition, Technology & Work
Publisher
Springer
School
School of Medical and Health Sciences / Australian Centre for Research into Injury in Sport and its Prevention (ACRISP)
RAS ID
30441
Funders
Funding information : https://link.springer.com/article/10.1007/s10111-019-00596-x
Grant Number
ARC Number : LP150100287, FT140100681NMHRC Number : 565900
Grant Link
http://purl.org/au-research/grants/arc/LP150100287 http://purl.org/au-research/grants/arc/FT140100681 http://purl.org/au-research/grants/nhmrc/565900
Abstract
There have been several calls within the accident analysis literature to translate systems thinking-based theories and accident analysis methods into practical and usable tools for practitioners. This paper reports on the findings from a post-implementation evaluation of an incident reporting system underpinned Rasmussen’s (Saf Sci 27(2/3):183–213, 1997) risk-management framework and Accimap. An online survey was used to evaluate end-users’ use and attitudes towards the system after 12 months of implementation. While almost all respondents had used the incident reporting system to collect data, few had undertaken the required training. While the privacy and security of the system were evaluated favourably, significant problems were highlighted with usability, sustainability of the system, and utility of the data for organisations. Overall, the results highlight the significant resource constraints experienced by end-users during the implementation of the new incident reporting system. The challenges for translating a systems thinking-based approach into practice are discussed.
DOI
10.1007/s10111-019-00596-x
Access Rights
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Comments
Goode, N., Shaw, L., Finch, C. F., & Salmon, P. M. (2021). Challenges of translating Rasmussen’s accimap into a usable, sustainable, and useful incident reporting system: End-user attitudes following 12-month implementation. Cognition, Technology & Work, 23(1), 39-49. https://doi.org/10.1007/s10111-019-00596-x